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We’re here for you 24/7 at Elle Jamilla with contactless delivery and extended returns. The health and safety of our employees and customers is our priority. We’re continuing to operate online with enhanced safety measures and are working hard to make your shopping experience as smooth as possible. And of course, we’re still here for you 24/7 online, with free home delivery for orders over $68 and extended returns.
We’ve also introduced a range of new contactless delivery and returns options for you to choose from. Here’s what you need to know about shopping with us right now…
1- Can you still ship parcels from countries with tougher restrictions?
Yes and good news! Right now we’re shipping to and from countries under quarantine. We’ll let you know if anything changes in regards to your shipping times.
2- Is it safe to receive parcels from countries where there have been cases of COVID-19?
Yes, your safety is what matters most to us. The World Health Organization (WHO) says it is safe to receive packages and we’re following all their official advice. Our delivery partners have also taken further measures to carry out a zero contact delivery process. In addition, we are closely following the latest guidance from the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), local governments and public health agencies. We will update our practices accordingly and keep you at the heart of everything we do.
3- Will I still be able to return my items if I need to?
Yes. Please contact us here. We will endeavor to do all we can to help you with your order. for more info regarding returns please go to our returns & refunds policy page.